Gated Content Overview

Gated Content is a Switcher Player feature that allows you to monetize livestreams and video uploads by requiring viewers to purchase a pass to view. Gated Content Passes can be configured to allow access to individual videos or groups of videos on your Switcher Player(s). Learn how to set up Gated Content on your Switcher account to begin earning money with a new revenue stream.

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Gated Content Requirements


Gated Content Viewer Experience

Follow the steps below to learn how viewers purchase and gain access to your Gated Content.

  • Tap or click Buy.

  • Enter an email address.

  • Enter payment information.

  • Tap or click play.


Ways to Use Gated Content

Gated Content passes can be assigned to videos in multiple ways, allowing you to offer a pass for a single video, a collection of videos, an entire Switcher Player, and more!

Video Collection

If you create series or seasons such as fitness, sports, education, or podcasting, you can make a pass for an entire season. After purchasing the pass, the passholder will have access to all existing and new content associated with the pass.

Per-Video

Creating a pass for a single video is a great option for live performances or sporting events. This allows you to generate payouts on a per-video basis. There is no limit to the amount of passes you can create, so you can designate a unique Pass for every video on your Switcher Player Playlist(s).



Gated Content Fees

For each Pass purchase of Gated Content with Switcher Player, Switcher users incur fees for each Pass purchase. Switcher users are charged $0.99 USD + Stripe fees for each transaction.


Switcher Studio Transaction Fee: $0.99 USD

Switcher Studio charges users a $0.99 USD transaction fee each time a viewer purchases a Pass for Gated Content on Switcher Player.


Stripe Payment Processing Fee: 2.9% + $0.30 USD

When a viewer purchases a video through your Switcher Video Player, the payment is securely processed by Stripe. Stripe charges a fee of 2.9% of the total transaction amount + $.30 USD per transaction.


Stripe Checkout Invoicing Fee: 0.4%

To utilize Stripe Checkout invoicing, Stripe charges a 0.4% fee on the transaction total. This fee has a maximum of $2 USD. There are additional settings that you may be enabled in your Stripe account settings. If enabled, additional fees may be incurred from Stripe. 


Combined Fees

To calculate the total fees associated with Gated Content purchases, you can add the fees charged by Switcher Studio and Stripe.


For example, if a pass is $10, the total fees are calculated as follows:

  • Switcher Transaction Fee: $0.99
  • Stripe Processing Fee: 2.9% + $0.30 of $10 = $.29 + $0.30 = $0.59
  • Stripe Checkout Invoice Fee: 0.4% of $10 = $0.04
  • Total Fees: $0.99 + $0.29 + $0.30 + $0.04 = $1.62
  • Net Payout (Purchase Price - Total Fees): $8.38

How to Set Up Your Stripe Account

Switcher utilizes Stripe to process pass purchases from Switcher Player. Before you create passes, add Gated Content, and collect payments, you will need to set up a Stripe account.


To create your Stripe account:

  • Go to dashboard.switcherstudio.com in a web browser.
  • Log in with your Switcher Studio account credentials.
  • Click your Switcher username in the left sidebar.
  • Click Gated Content.
  • Click Create Account in the Stripe Account section.
  • Complete the Stripe account creation form. Address, banking, Tax ID and additional information may be required.
  • Once you have created your Stripe account, you will be redirected to the Switcher Dashboard.

Note: You will need to create a new Stripe account through the Switcher Dashboard to use Gated Content. If you have an existing Stripe profile, this process will sync the account to your main profile.


How to Create a Pass

Passes are what viewers purchase to access your Gated Content. Passes can be assigned on a per-video basis, or you can use the same pass to allows access to multiple videos. You can follow the steps below to create a Pass in the Switcher Dashboard.


To create a Pass:

  • Go to dashboard.switcherstudio.com in a web browser.
  • Log in with your Switcher Studio account credentials.
  • Click your Switcher username in the left sidebar.
  • Click Gated Content.
  • Click the Passes tab.
  • Click Create a Pass.
  • Enter the pass Name.
  • Enter the pass amount in USD.
  • Click Create.


How to Upload a Gated Content Video

Once you have a Pass created for the video you would like to use on your Switcher Player(s) you can upload it to your Video Library in the Switcher Dashboard.


To upload a Gated Content video:

  • Go to dashboard.switcherstudio.com in a web browser.
  • Log in with your Switcher Studio account credentials.
  • Click Video Library in the left sidebar.
  • Click Upload Video.
  • Click to upload.
  • Select a video file.
  • Enter the name and description.
  • Toggle on Show Video in Player.
  • Select the Switcher Player(s).
  • Click Add to Players.
  • Select the Switcher Players you would like this video to appear on.
  • Click Add to Players.
  • Toggle on Enable Gated Content.
  • Click Add Pricing.
  • Select a pass.
  • Click Add Pricing.
  • Click Upload.


How to Create a Gated Content Livestream

In order to make a livestream available with Gated content, you will first need to create the Pass you will want to use for your livestream. To learn how to create a Pass, read How to Create a Pass.


To make a Gated Content livestream:

  • Open the Switcher app.
  • Tap the Outputs tab. (box and arrow icon)
  • Tap Switcher Player.
  • Tap the blue arrow next to Switcher Player.
  • Choose your Scheduling preference: Go Live Now or Schedule for Later.
  • Enter the Stream Title.
  • Enter the Stream Description.
  • Select the Switcher Player(s) you would like to stream to.
  • Toggle on Enable Gated Content.
  • Select a Pass.
  • Tap Save.
  • Tap the record button (red circle) in the top-right corner.


How to Assign a Pass to a Playlist Video

If you have an existing video on a Switcher Player that you would like to add a pass to in order for viewers to access, you can update the settings from your Switcher Dashboard.


To assign a pass to a video on a Switcher Player:

  • Go to dashboard.switcherstudio.com in a web browser.
  • Log in with your Switcher Studio account credentials.
  • Click Switcher Players in the left sidebar.
  • Click the Switcher Player you would like to use.
  • Click Playlist under Player Settings.
  • Click Add Pricing.
  • Select a pass.
  • Save your changes.


Gated Content FAQ


Q: What is the minimum price I can charge for a pass?

A: The minimum price for a pass is $2.00 USD. This limit is to protect you from losing costs from the associated fees per transaction. Read the Gated Content Fees section to learn more.


Q: How do I collect my earnings?

A: Stripe issues payouts to your bank account on a 2-day rolling basis. You can also opt to receive payouts weekly or monthly.


Q: How can a passholder restore their purchase if they lose access?

A: If a passholder loses access to your Gated Content, they can click Restore Purchase on the player, then enter the email address they used at the time of purchase. They will receive an email with a link that restores their access.


Q: How do I issue a refund?

A: You can issue a refund using your Stripe Dashboard. For more information, check out Refund and cancel payments on Stripe's support site.


Q: How do I resolve an issue with Gated Content?

A: You can read Resolving Gated Content Issues for some of our recommended resolution paths. If you are experiencing technical difficulties with your Switcher Player specifically, please reach out to support@switcherstudio.com.

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