In this article:

App Requirements

To use Cartr, you must have:

  • At least one compatible iOS device. (i.e. iPhone, iPad)

  • Shopify store.

  • Facebook Page with Admin or Editor access.

  • Switcher Studio account. (Created when adding Cartr)

Adding Cartr to Your Shopify Store

To begin the process of setting up Cartr for use in Facebook livestreams, the Cartr app must first be added to your Shopify store.

To add Cartr to your Shopify store:

  • Select the appropriate account action:

    • If you are a new Switcher Studio user, click Get started now.

    • If you have an existing Switcher Studio account, click Log in and configure your account.

  • A new window will appear prompting you to enter new or existing account information (e.g. email, password).

    • Enter the required fields and click either Create Account or Login.

  • A new window will appear with plan options.

    • Click the button below the plan that best fits your needs, either Choose Studio or Choose Business.

Note: You can see the full list of features for each plan on the Switcher Studio website here:

  • On the next page click Approve.

Note: If you are new to Switcher Studio, when you install the Cartr Shopify app, you are starting a free 14-day trial. You will receive an email confirmation from Shopify.

Designating Products to Use in Your Livestream

Once you have added Cartr to your Shopify store, you can make your Shopify Collection(s) available to showcase and sell products in your livestream.

To make a Shopify Collection available to Cartr:

  • Go to your Shopify admin page.

  • Click Products in the left sidebar.

  • Click Collections below Products in the left sidebar.

  • Click the collection (i.e. Spring 2022) you want to make available in your livestream.

  • Click Manage in the Collection availability section.

  • Check the box next to Cartr.

  • Click Done.

Note: Product permissions override permissions for Collections. Therefore, we recommend ensuring Cartr has been added as a Sales Channel to all products within the Collection you will be featuring in your livestream.

Downloading the Switcher Studio App

After designating which products you would like to sell in your Facebook livestream, you can download the Switcher Studio app on your iOS device(s). Switcher Studio is the app you will use to stream to Facebook and display the items from your Shopify store.

To download the Switcher Studio app:

  • Open the App Store on your iOS device(s). (i.e. iPad, iPhone)

  • Tap the Search icon.

  • Type Switcher Studio in the search bar.

  • Tap Search.

  • Tap Get or Install next to Switcher Studio: Live Stream.

    • If prompted, enter your Apple ID password.

  • The Switcher Studio app will now install on your device.

Connecting Your Facebook Account to Switcher Studio

In order to livestream to Facebook from Switcher Studio, next you will need to connect your Facebook account to Switcher Studio. This will also allow Cartr the ability to display your products on screen and engage the chatbot checkout feature.

To link your Facebook account in the Switcher Studio app:

  • Open the Switcher Studio app on your iOS Device (iPad, iPhone).

    • If prompted, log in using your Switcher Studio account credentials.

  • Tap Use as Switcher.

  • Tap the Outputs tab (box with arrow) in the bottom-right corner.

  • Tap the blue arrow next to Facebook.

  • Tap Connect Account.

    • If prompted, enter your Facebook login credentials.

  • If asked to select permissions, keep the visibility setting on Public and click OK.

  • Click OK.

    • You will receive a confirmation message when your account has been linked.

  • Tap Continue.

Going Live With Switcher Studio

Now that you have added Cartr to your Shopify store, installed the Switcher Studio app, and linked your Facebook account, you can begin livestreaming! For a walkthrough on using Cartr with Switcher Studio in a live production, check out to the Live Selling With Cartr article.

Keyword(s): Cartr, Shopify, Facebook, app, store, liveselling, ecommerce

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