The Info Panel provides details on important specs for the devices you're using with Switcher. It also warns you about issues that could affect your broadcast, and it may recommend you adjust your settings, so it's a valuable tool to understand. In the screenshot below, the Info Panel is highlighted.

Information Displayed in the Info Panel

Switcher device only

  • Audio Input: Shows the audio input source for your production.

  • Audio Output: Shows the where audio from Switcher is being output.

  • CPU Load: How much of the CPU is being used on your device. It's normal for older iOS devices to run a bit high, at about 80% as the main device.

All devices

  • Battery: Battery status for each iOS device being used with Switcher. If a battery is low, it will appear yellow and then red.

  • Used Storage: The amount of storage used on your devices. If your switcher device runs out of storage, your production will stop. If any of your connected devices run out of storage, they can affect the quality of your production and eventually become unavailable sources.

Connected cameras/screens only

  • Source Size & Stream Size: The recording and streaming resolution.

  • Stream Type: The type of video coding being used. It should be AVC by default.

  • Packet Loss: Displays packet loss for remote cameras. Packet loss occurs when one or more packets of data traveling across a computer network fail to reach their destination. If Packet Loss is high, restarting your router could improve camera quality. Adjusting the Wi-Fi Communication Mode to Reinforced Wi-Fi in Switcher can also make a big difference.

  • Network Latency: Displays the latency (i.e. delay) of the remote camera on your network. If the latency is really high, it will cause issues.

Accessing the Info Panel on an iPad

From your main switcher device, tap the "i" icon at the top of the Sources Panel.

Accessing the Info Panel on an iPhone

  1. From your main switcher device, tap the the Hamburger Menu ( 3 horizontal lines).

  2. Tap About Devices.

Changing to Reinforced Wi-Fi Mode

If there is a lot of Packet Loss, the Info Panel will display a message asking if you would like to change your Wi-Fi Communication Mode to Reinforced Wi-Fi. When you make this change, it increases the delay to 1-second the displayed video, but it gives your Wi-Fi network more time to transmit the video from your connected devices to your switcher.

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