Adjusting the Wi-Fi Optimization Mode to Improve Camera Communications

If you are having issues with the quality of the video you're receiving from remote cameras to the main switching device, it usually means there's a mismatch between the strength of your Wi-Fi and the Wi-Fi Optimization Mode you're using in Switcher Studio. Examples of common issues include dropped frames and jerky video on the main switcher. You can resolve these camera communication issues by changing the Wi-Fi Optimization Mode as follows:

  1. On the main switcher, go to the Outputs tab.
  2. Scroll down to the Wi-Fi Camera Communication section.
  3. Tap Wi-Fi-Optimization Mode
  4. Tap the desired setting.
  5. A blue checkmark will appear next to the selected setting.

Understanding Wi-Fi Optimization Mode Settings

When you change the Wi-Fi Optimization Mode, it adjusts the latency (i.e. delay) between your remote cameras and the display in your switcher. The software always has some camera latency to compensate for any network issues and to ensure the video from all the devices is synchronized. By default, the Wi-Fi Optimization is set to Standard, but you can adjust it up or down. Keep in mind that the more you lower latency, the greater risk there is for jerky video. Here is a breakdown of the settings:

Low-Latency Mode

This setting has the lowest latency and makes the remote camera feeds as close to real time as possible. There is a 250ms delay between the remote cameras and what appears in Switcher Studio, but the video quality may be compromised. We do not recommend this setting unless you have an extremely robust Wi-Fi network.

Standard Wi-Fi Mode (default)

Standard is the default setting because it has the best trade-off between latency and video quality. There is a 500ms delay between the remote cameras and what appears in Switcher Studio.

Reinforced Wi-Fi Mode

If you are experiencing dropped frames, we recommend using Reinforced Wi-Fi Mode. This setting has a 1,000ms (i.e. 1-second) delay and is ideal when you are on a crowded network or on an older network setup.

Note: If you are recording in 4K in Director Mode or if you've enabled Image Stabilization under Camera Controls, you must use either Standard or Reinforced Wi-Fi Mode.

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