Error Messages & Troubleshooting

Troubleshooting specific error messages in Switcher Studio

10 articles in this collection
Written by Jacy Cruz, Angela Nicole Cobble, and Jared

Broadcasting Error Messages

Error message when livestream is disconnected

Written by Jacy Cruz
Updated over a week ago

"Audio is currently disabled or being used by another app"

Enable Audio error message

Written by Jacy Cruz
Updated over a week ago

"The broadcasting parameters are not consistent with the server ones."

Error message when trying to livestream

Written by Jacy Cruz
Updated over a week ago

"The Stream Contains No Data"

Error message when trying to livestream

Written by Angela Nicole Cobble
Updated over a week ago

"This Asset Is Not Stored on Your Device"

Error message related to iCloud storage setting

Written by Angela Nicole Cobble
Updated over a week ago

"This App Isn't Verified"

Error message when linking to YouTube account

Written by Angela Nicole Cobble
Updated over a week ago

"Streaming Server Bad Response"

Error message when livestream is unable to connect

Written by Jacy Cruz
Updated over a week ago

"Security Error: Bad Record Message Authentication Code (MAC)"

Error message when a secure connection cannot be established

Written by Jacy Cruz
Updated over a week ago

"Connection Closed By Server"

Written by Angela Nicole Cobble
Updated over a week ago

Testing For Packet Loss

If your internet speeds are good and you're still dealing with lots of buffering or dropped streams, test for packet loss.

Written by Jared
Updated over a week ago