Switcher Cloud provides online storage that allows users to upload images and videos to more easily access as assets in Switcher productions. Think of it as similar to Dropbox or Google Drive, but it's specifically for your Switcher Studio account. We recommend using Switcher Cloud in case you have to use a different device for your Switcher Studio productions, or in case you delete the app and lose all the assets.

There are two primary functions to using Switcher Cloud:

  1. Uploading assets to Switcher Cloud

  2. Inserting Switcher Cloud assets into the Switcher Studio app to use in your broadcast

This article walks through the following:


Supported File Types

  • Image files: png, jpg

  • Video files: mp4, Quicktime (.mov)

  • Audio files: caf, m4a, wav, x-waf, x-m4a, x-wav

Note: Files must be smaller than 100MB when you're uploading them through the Switcher Studio Dashboard.


Uploading Assets to Switcher Cloud

There are two ways to upload assets to Switcher Cloud:

  1. Using the online Switcher Studio Dashboard

  2. Directly from the Switcher Studio mobile app

Option 1: Uploading assets using the Switcher Studio Dashboard

Many people find it easier to add assets to Switcher Cloud using a computer. This is especially useful if your assets aren't already stored in Switcher Studio, and if you want to upload multiple files in a batch.

Step 1: Go to the Switcher Cloud Upload screen in your Dashboard

  • Click/tap Switcher Cloud from the left menu in the Switcher Studio Dashboard.

  • In the top right corner, click the + icon to begin uploading files.

Step 2: Select the files you want to upload.

  • Drag and drop files into the box, or click in the box to select a file or multiple files.

  • If you click to select files, you will need to click Open after selecting the file(s) you want to upload.

Step 3: Select the settings for each file

For image files

Full-screen vs. Transparent Background: Switcher will attempt to identify the image type for you, but we recommend you double-check the selection to ensure it's correct.

  • If you are uploading a full-screen image like a photo, select Full-screen.

  • If you are uploading a file to be used as an overlay like a logo or cropped image, select Transparent Background.

Production Group

Production Groups are a way to organize assets together. When you import files from Switcher Cloud into the Switcher Studio app, and vice versa, the Production Groups will carryover. If you would like to assign an asset to a Production Group when importing into Switcher Cloud, you can select from the dropdown or choose Add Production Group. By default, Main will be selected, which means there is no specific Production Group.

For video files

If you are uploading a .mov or .mp4 file, you will have the following options:

  • Thumbnail selection: Use the scroll bar to move through the video file for your thumbnail selection. The thumbnail will change in realtime.

  • Enable Audio: Check the box if you want the audio from the video asset to play during your production.

  • End on Black: Check the box if you want the video to end on a black screen when you play it during your production. If you leave the box unchecked, your asset will end on the last image of the video.

Production Group

Production Groups are a way to organize assets together. When you import files from Switcher Cloud into the Switcher Studio app, and vice versa, the Production Groups will carryover. If you would like to assign an asset to a Production Group when importing into Switcher Cloud, you can select from the dropdown or choose Add Production Group. By default, Main will be selected, which means there is no specific Production Group.

Step 4: Upload the file(s)

  • After designating the file type or selecting the options for each file, click the orange Upload button.

You'll be redirected to the main Switcher Cloud page where your recently added file(s) will appear. The assets will appear as a cloud icon until they are fully processed.

Uploading assets to Switcher Cloud from the Switcher Studio mobile app

If you already have assets in your Switcher Studio app, you can easily add them to Switcher Cloud directly from the app. 

  1. Open Switcher Studio on your main switching device, and tap Use as Switcher.

  2. From the Sources / Production panel, tap Select below your camera views and assets.

  3. Select the asset(s) you want to add to Switcher Cloud.

  4. Tap the cloud upload icon at the bottom of the screen.

  5. You'll receive a message that shows the progress and confirmation once your assets have been added to Switcher Cloud.

  6. Tap the blue X in the top right corner to exit the confirmation screen.

Inserting Switcher Cloud assets into the Switcher Studio app

One of the main benefits of Switcher Cloud is that you can more easily insert assets into the Switcher Studio app on any iOS device, as follows:

  • Open Switcher Studio on your main switching device, and tap Use as Switcher.

  • Tap the blue "+" button, located at the bottom of the Sources / Production panel. 

  • Tap Switcher Cloud.

  • Tap the cloud icon next to the asset you want to import.

  • A green checkmark will replace the cloud icon when the asset has been imported.

  • Continue this process until you have imported all the assets you need.

  • Tap Done in the top right.

  • Your asset will appear in the Sources / Production panel.

To make any adjustments to the asset:

  • Tap and hold the asset in the Sources / Production panel.

  • Tap Edit.

  • Make adjustments as needed in the Properties window.

  • Tap Done.

Note: Files are not automatically synced in the app and in Switcher Cloud. Making edits to an asset in the app will not replace the asset file in Switcher Cloud. If you would like to save the edited asset, you will need to add the edited version to Switcher Cloud.


Switcher Cloud Storage Limits

You can store up to 250 assets in Switcher Cloud. You can see how many assets you are currently storing and how many are available by logging into the Switcher Studio Dashboard. The homepage will show your current usage.

As a reminder, you can create and store an unlimited number of assets in the Switcher Studio mobile app. There is only a limit on assets stores in Switcher Cloud.


Deleting Assets from Switcher Cloud

If you need to delete an asset to free up storage or if you no longer need it, you can delete it from Switcher Cloud using the Switcher Studio Dashboard as follows:

  • You should see circles a the bottom of each file.

  • Click the files you want to delete.

  • A checkmark will appear on the files that you have selected.

  • Click the trash icon to delete the checked files.

Note: Raw files are the original files that were uploaded. My Assets are the files that were created to be used in Switcher Studio. It is not possible to delete a Raw file if there are Asset files that depend on it. After you have deleted the associated Asset files, you can then delete the Raw file.

Although it's technically possible to delete an asset from Switcher Cloud through the app, we recommend always using the Dashboard. Using the app does not ensure all associated files are removed from Switcher Cloud.


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