Hello, and welcome to your Switcher Studio experience. While we have over 100 helpful guides and tutorials to suit everyone's needs, this guide works specifically for those hoping to use Switcher Studio for their Facebook Live videos.

This guide walks you through the most popular setup for Facebook Live. If you have any questions that aren't covered within this guide, please send an email with your question to [email protected], and our Support Team will be happy to assist you with your specific needs.

Selecting Your Cameras

Any iOS 12 devices can be used as your cameras for Switcher Studio. We highly recommend using an iPad as your main device. iPads have a larger interface, and they are also what we use for our photo tutorials, so it is far easier to learn the software with an iPad as your main control device.

If you wish to use any additional camera angles, these cameras can be a mix of iPads, iPhones, and iPod Touch 6 devices. You can also bring in a computer as a visual screensharing source.

Compatible iPads

  • 12.9-inch iPad Pro (2nd generation)
  • 12.9-inch iPad Pro (1st generation)
  • 10.5-inch iPad Pro
  • 9.7-inch iPad Pro
  • iPad Air 2
  • iPad Air
  • iPad (6th generation)
  • iPad (5th generation)
  • iPad mini 4
  • iPad mini 3
  • iPad mini 2

Compatible iPhones

  • iPhone XS Max
  • iPhone XS
  • iPhone XR
  • iPhone X
  • iPhone 8+
  • iPhone 8
  • iPhone 7+
  • iPhone 7
  • iPhone 6S+
  • iPhone 6S
  • iPhone 6+
  • iPhone 6
  • iPhone 5S
  • iPhone SE

Compatible iPods

  • iPod touch 6th generation

Compatible Macs (For Use With Switcher Cast ONLY)

  • Mac Pro: Mid 2010 or newer
  • Mac Mini: Mid 2010 or newer
  • MacBook Air: Late 2010 or newer
  • MacBook Pro: Mid 2010 or newer
  • MacBook and MacBook Retina: Late 2009 or newer
  • iMac: Late 2009 or newer

Compatible PCs (For Use With Switcher Cast ONLY)

  • Windows 10

Compatible Gimbals (for remote panning and tilting)

  • DJI Osmo Mobile
  • DJI Osmo Mobile 2
  • DJI Osmo Mobile 3

Using Android Devices

We would love to integrate Android, but the way Android products transmit audio and video for video switching (with two or more cameras) doesn't produce great results in the same manner that iOS, Macs, and PCs do.

Similar softwares have tried Android integration in the past, but the results were poor enough that Android had to be removed as an option. Here at Switcher Studio, we tried some beta builds with Android, and the results were also poor. We want everyone to have an amazing result, so we never gave users the option for Android.

However, any of the devices listed above are fully compatible with Switcher Studio for you to be able to get started with our services.

Keep in mind that you do not have to have a data/cellular plan for these devices. Many of our users still use Android for their personal cell phone, and you can purchase refurbished iOS products to use as your WiFi cameras.

Creating Your Account (And Your Free-Trial)

You need to navigate to the Switcher Studio website in order to get started. This, of course, can be found at switcherstudio.com.

  • Click on "Log In" at the top-right of the Switcher Studio website.
  • Beneath the options to add an email address and password is a link to Create An Account. Click on that link.
  • Enter the valid email address and the password that you wish to use for your Switcher Studio account. If you have a promo code available, enter that here as well.
  • Now, you need to confirm your email address. Check the inbox for the email address that you signed up with, and click the "Confirm Your Email" link within the email.
  • Return to the Dashboard, and follow the prompts to get started.
  • You will now be logged into your Switcher Studio Dashboard, and your 14-day Trial will begin at this time. Your Dashboard becomes very important later on, but there is not much to do here at this time. Let's set up the app next!

Installing The App

On any iOS 12 device, open your blue App Store app. Do a search for "Switcher Studio", and you will find the Switcher Studio app. Keep in mind that Switcher Studio is only available for iOS 12 or higher; if you do the search on iOS 11 or below, you will not find the app.

To check your version of iOS, open the grey Settings app on your iOS device. Select General -> Software Update. If there is a pending update for iOS 12, install it before installing the Switcher Studio app.

If you device is using iOS 11 or below and advises that it cannot update to iOS 12, then that means that you are not using one of the compatible devices listed above.

Connecting Your Cameras

Because Switcher Studio works by using wireless networks, it is important to make sure that each device is connected to the same WiFi network before doing anything else. If you do not have access to a WiFi network, a mobile data hotspot will work as well.

Select the iOS device that will be used as your main switching device (the main device controlling your stream). We highly recommend using an iPad as your main device. Open the Switcher Studio app on this device and select "Use As Switcher". You will be asked to log into the app using your Switcher Studio credentials (your email address and password).

When the app opens to the main screen, you will be on the Outputs tab, which shows where you can send your stream. Tap on the tab to the bottom-left to toggle to the Inputs tab instead. This shows your camera connections.

Place this device down for now.

Now, on one of your other devices, open the Switcher Studio app. This time, select Remote Camera Mode. You will not log into this device.

Place this device down for now.

Pick up your main switching device and look at the Inputs tab again. You should now see your secondary device's name. Tap on this device's name, and it will connect as a remote camera for you to switch to while live.

Incorporating Your PC/Mac

We have a free screensharing program called Switcher Cast, which allows you to bring in your Mac's and PC's displays as additional camera sources! This is often used to bring in a PowerPoint Presentation during a broadcast, to demonstrate video game playthroughs, or to show website navigation.

In order to use Switcher Cast for a computer, you need to install the software. Run the software on your computer, and ensure that your computer is on the exact same WiFi network as your main switching device (just like a normal iOS device camera). Now, look on the Inputs tab of your main switching device, and tap on your computer's name in order to connect it.

You can download Switcher Cast for Macs by clicking HERE.

You can download Switcher Cast for Windows by clicking HERE.

Using The Audio From Your Mixer/Soundboard

Switcher Studio transmits audio from your main switching device only. All of your remote cameras are visual sources only and do not transmit audio. By default, your audio source is the internal microphone of your main device.

Many video creators prefer to use an external microphones for higher-quality audio. These microphones will need to be connected to an audio mixer/soundboard in order to be used with Switcher Studio. In order to connect your soundboard (or any other audio equipment), you will need two things:

Connect one end of the XLR cable to the "Main Out" of your soundboard. Connect the other end of the XLR cable to the bottom of the iRig Pre adapter. Then, plug the iRig Pre adapter into the headphone jack of your main switching device.

Now, when you open the Switcher Studio app, your audio will be from the soundboard and not the internal microphone of the main device.

Preparing Your WiFi Network

It is important to make sure that your WiFi network is optimized for streaming before going live. Even if your network is fast overall, it may still not be optimized. This will lead to issues connecting devices, lag, dropped frames, and even crashes.

We recommend using the following settings on your router:

  1. Setup a closed or private wireless network for your video production.
  2. Use 5GHz access points instead of the more common 2.4GHz.
  3. Use a network with an upload speed of at least 3Mbps.
  4. "Wireless Isolation" must be DISABLED. This is sometimes referred to as "Client Isolation".
  5. UDP Traffic must be OPEN.
  6. Ports 1900-2100 must be OPEN.

You can either log into your wireless network and make any necessary changes, or you can contact your Internet Service Provider and they can make them for you. 

If you still experience dropped frames, try positioning your cameras closer to your router or access point. You may also want to check your router to make sure frame aggregation (or packet aggregation) is disabled. This is also referred to as TX Bursting.

Users will also need an additional mDNS configuration on wireless controllers to allow the devices to communicate properly: _recolive-cc._udp.local.

Preparing Your Mobile Data Hotspot

Each device needs to be on the same network for them to connect.

If a WiFi connection is not available, you can use our software with a 4G/LTE network through a mobile data hotspot. A mobile data hotspot is essential; straight 4G or LTE will not work.

First, contact your mobile data provider. Ensure that your mobile data hotspot has  at least 3MBps upload speed and no data throttling enabled.

After this, connect all of your iOS devices to the mobile data hotspot, just as you would to a normal WiFi network.

Setting Up A Facebook Stream

With Switcher Studio, you can stream to multiple major platforms at your own convenience. We have direct integration for Facebook, YouTube, and LinkedIn, making it the easiest to get started with these three platforms. Here is what you need to know in order to get started with Facebook Live:

To get started, tap on the blue "+" sign beside Outputs in the Outputs tab. Select the Facebook icon, and then choose "Link Your Facebook Account". Sign in with your facebook.com credentials (these may differ from your switcherstudio.com credentials).

Now, select a streaming destination. You can select from your own personal Facebook Timeline, a Facebook Page that you have Admin permissions for, or a Facebook Group.

After this, title your stream and give it a description. Select a quality for the stream from the guide below.

  • Low - 360p
  • Medium - 480p
  • High - 540p
  • HD - 720p

Keep in mind that the quality of your production still depends on the strength of your network. If your WiFi network is not optimized with the settings that we listed above, then you will have trouble with High and HD streams. 

When you are done creating your event, select "Create Livestream". You'll be taken back to your main control screen, and you'll see the name of your created event beside "Facebook" in the Outputs tab. Tap on the word "Facebook" to place a checkmark beside it.

Now, to go live, simply tap the big RED button in the top-right corner when you are ready!

The "Error 200" When Streaming To Facebook Groups

With Switcher Studio, you can go Live to any Facebook Groups that you have Admin permissions for via Facebook. However, an Admin of the Facebook Group must first accept Switcher Studio as a streaming destination. If this is not done, you will see Error 200 appear on the screen when you try to go live.

Adding Switcher Studio for your Facebook Group is a one-time process that must be completed on a computer or laptop. The steps are as follows:

  1. Navigate to your Group on Facebook. Remember that you must be an Admin of the group. Select "More...", and then choose "Edit Group Settings".
  2. Scroll down to where it says "Add Apps". Click on this.
  3. Search for "Switcher Studio". Select "Switcher Studio".
  4. Confirm that you wish to allow streaming to your Group from Switcher Studio's servers. Select "Add".
  5. Close the final confirmation box.

Pre-Scheduling Your Facebook Broadcasts (Professional Plan)

Normally, you need to pre-schedule an event on Facebook's website first, and then add it into Switcher Studio via RTMP. This is the case for the Legacy and the Personal Plans.

If you are a Professional Plan subscriber, you can schedule your Facebook videos from within your User Dashboard, eliminating the additional steps. Here is how this works:

  1. Log into your account at switcherstudio.com. This will take you to your User Dashboard.
  2. Click on "Facebook" under Linked Accounts. You will now see the Facebook event creator.
  3. Click the toggle for "Schedule". You will now see a date and time option.
  4. Click on the date and time to adjust to the correct date and time for your broadcast.
  5. Finish filling out the rest of your Facebook event.
  6. After this, you're all set! When you log into the Switcher Studio app, you will see the name of your scheduled broadcast already locked in for you. Simply go live at the scheduled time, and you'll be all set!

Setting Up Crossposting For Facebook Pages (Professional Plan)

If you are subscribed to our Professional Plan, you can easily do Crossposting between different Facebook Pages from right on your Dashboard. First, you will need to set up the Crossposting relationship on facebook.com; the rest can be done right from Switcher Studio!

Setting Up The Crossposting Relationship

  1. Go to facebook.com, and navigate to any Page for which you have Admin permissions. Click on Settings.
  2. Scroll down and select Crossposting.
  3. You will see a box where you can type in the name of any Facebook Page (you don't have to Admin it). Type in the Page's name and select the Page.
  4. Confirm the Crossposting relationship request.
  5. You will have to wait for an Admin of the requested Page to approve your Crossposting request.

Once the Crossposting relationship has been granted, you can select the Crossposting option from your Dashboard/App when creating a Facebook Live event:

Viewing Facebook Comments

When streaming directly to Facebook from within the Switcher Studio app, you are able to see your stream's comments in real-time as they are posted. This allows you to respond to your comments while live without having to use another source.

The comments are posted into the Reaction tab, which is one of the tabs in the bottom-right corner of the screen. Tap this tab while you are live to see any comments that have been posted.

Streaming Simultaneously To Two Or More Platforms

Many Switcher Studio users wish to go live on multiple platforms at the same time. As an official Facebook Live partner, we are not able to implement simultaneous streaming from directly within the app (it goes against Facebook's Terms And Conditions).

However, you can still use third-party services such as restream.io and switchboard.live to simulcast to multiple platforms while using Switcher Studio. Here is a guide from our blog that will help you with the simulcasting process using Restream or Switchboard, as listed above: https://www.switcherstudio.com/blog/expand-your-reach-with-simulcasting-services.

Post-Trial Subscriptions

After your 14-day free Trial expires, you need to purchase a subscription to continue using the Switcher Studio app. The app will not function anytime your account is inactive, such as post-Trial when there is no active subscription.

To purchase a subscription, please log into switcherstudio.com with your Switcher Studio account. This will take you to your User Dashboard. From here, use the menu on the left-hand side to click on Account Info, and then Billing Info. Next, you will get to choose between a Personal Plan and Professional Plan.

Each Plan comes with options to do Monthly Payments or Annual Payments. Choose the Plan and the payment frequency that works best for you, and you'll be all set. The app itself is free to download onto as many devices as you want; you will just need an active trial/subscription in order to use it.

You can use either the Personal Plan or the Professional Plan, depending on your individual needs. Here is a list of all of the features included within the Professional Plan:

 - Video Chat
 - Scoreboards
 - Prescheduling Facebook Streams
 - Prescheduling YouTube Streams
 - Facebook Live Crossposting
 - RTMP ability via the Dashboard
 - Displaying Live Comments
 - Microsoft Stream access
 - Access to the Affiliate program

If you need any of the features listed above, then you will want to subscribe to the Professional Plan. If you do not need any of those features, then subscribing to the Personal Plan will work just fine. You can always upgrade to the Professional Plan at any time for a prorated amount.

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