Sharing A Switcher Cast PC Crash With The Support Team

To share a Switcher Cast crash log on PC:

• Open your File Explorer.

  • This is typically done by clicking the little folder icon on your PC's bottom toolbar.

• Use the menu bar on the left-hand side to scroll down to This PC, and select "Local Disk (C:)".

• In the search bar to the top-right of the screen, do a search for C:\ProgramData. This search may take a few minutes to complete. When the search completes, locate the folder for "Switcher Cast".

• Open the "Switcher Cast" folder. Inside is a folder for "log". Open it, too.

• One or several log files are inside the folder. Send the most recent one (which details your error) as an attachment to support@switcherstudio.com. and our Support Team will be in touch shortly!