Sharing A Switcher Cast PC Crash With The Support Team
To share a Switcher Cast crash log on PC:
Open your File Explorer.
This is typically done by clicking the little folder icon on your PC's bottom toolbar.
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Use the menu bar on the left-hand side to scroll down to This PC, and select "Local Disk (C:)".
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In the search bar to the top-right of the screen, do a search for C:\ProgramData. This search may take a few minutes to complete. When the search completes, locate the folder for "Switcher Cast".
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Open the "Switcher Cast" folder. Inside is a folder for "log". Open it, too.
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One or several log files are inside the folder. Send the most recent one (which details your error) as an attachment to support@switcherstudio.com. and our Support Team will be in touch shortly!