"Security Error: Bad Record Message Authentication Code (MAC)"

If you receive the error message, "Security error: bad record message authentication code (MAC)," while trying to livestream, it means a secure connection could not be established. There are a few possible causes:

• Incorrect Date / Time: If the date and/or time on your device isn't set properly, it can cause this error. Allowing your device to auto-detect the time for your area should prevent this from happening.

• Third-Party Adapter: If you are using a third-party ethernet-to-lightning adapter, it could trigger the error. Try testing without the adapter to see if you still receive the error message.

• Secure Packet Inspection: If you are using a public Wi-Fi network, it could have secure packet inspection. This means the network provider is injecting themselves between you and the destination server, which will cause security errors.
  

• Firewall Settings: Check IPV4 firewall settings within your network settings. If set to "high" or "medium" it may block the Switcher app. Try changing that setting to "minimum (low) security". Consider contacting your service provider for assistance with accessing and adjusting network settings pertaining to secure packet inspection .